Follow these steps to place your order at L'AMBO:
All products displayed on our website are subject to stock availability. In the exceptional event that a purchased product is unavailable when processing the order, L'AMBO will contact the customer to inform them of the situation.
In this case, the customer may choose to wait for the product to be restocked, select another available product, or cancel the purchase. In the event of cancellation, the amount paid will be refunded through the corresponding payment method, subject to each platform's processing times.
If a higher-priced product is selected, the customer will only be required to pay the corresponding difference. If the selected product is of a lower value, the difference will be refunded.
Published prices and availability may be modified without prior notice, without affecting orders that have already been confirmed.
You can view all available payment methods during checkout, before confirming your purchase.
Prices displayed on the L'AMBO website include VAT unless otherwise stated.
Shipping costs will be calculated automatically based on the total purchase amount and delivery location. You will be able to view the cost during checkout before completing your payment.
We ship throughout Argentina. Delivery times will depend on the selected shipping method and delivery location. Once the purchase has been completed, the customer will receive an order confirmation by email, including the corresponding order number.
Within the City of Buenos Aires (CABA), we offer personalized deliveries through our own logistics service, with an estimated delivery time of 1 to 3 business days. For the rest of Argentina, we ship through Correo Argentino, with an estimated delivery time of 3 to 5 business days.
If your order requires any special delivery instructions, you can provide them when placing your order. For example, if the delivery address is an office or establishment with specific opening hours, if you need to limit the delivery time frame, or if there are any other details we should take into consideration.
You can also let us know if your order is a gift and you would like to include a personalized note or special message. We will do our best to accommodate your requests and prepare your order accordingly.
You may request an exchange within 30 calendar days of receiving your purchase. Sets are sold in a single size; it is not possible to combine different sizes within the same set.
Products must be in the same condition in which they were received, unused and with their original packaging and tags. The customer must notify us of their intention to request an exchange through any of our contact channels and make the purchased product or products available for return. Both shipping costs associated with the exchange will be the customer's responsibility, and the amount originally paid for the product at the time of purchase will be taken into account.
L'AMBO does not offer returns.
If any product presents a manufacturing defect, has been damaged during shipping, or an incorrect product has been sent, the customer must notify us within the period specified above and provide images that allow us to verify the issue. Once the product has been received and evaluated, L'AMBO will arrange the corresponding shipment to complete the exchange, where applicable.
Customers may choose to pick up their order at the address indicated during checkout. At the moment, L'AMBO does not have a physical showroom where products can be tried on, but we are working on it.
If you have any questions about our products or your order, please contact us at [email protected]. We will be happy to assist you.
